The Voice

I am a terrifying person.

With the sound of my sweet dulcet tones, I stun telephone people speechless and they hang-up their phones without uttering a word. Plants wither and decompose. Famine strikes and entire economies crumble.

This is a power that must be used wisely and with great care. I wouldn’t want to accidentally stun the wrong person. Hmmmm let’s say, My Boss.

I have to give people credit for their persistence. Come on people, I’m paid to answer my boss’ telephone. He doesn’t pick-up numbers he doesn’t recognize. I get that privilege.

No matter how many times you call, he won’t pick up! Talk to me and you might, just might have a snowball’s chance of making an impression.

Otherwise, I will continue to wield my weapon of mass destruction. My voice.

Random Acts

Every once in awhile you find yourself the recipient of a random act of kindness, not for anything in particular just for doing your job. Yesterday, was a day for random acts of kindness for me. Both to give and receive.

To Give:

I received a frantic call from one of my fellow Admins in our New York office with an AP question. This was an arena I could find a solution to her problem, the people I needed were all around me. With help from my network, her issues were swiftly solved. I made sure to that my friend who spearheaded the fix, by emailing a quick ‘good job’ email to her boss. This is something I would do for anyone who has gone out of their way to help me. My friend said to me she was only doing her job, to me she moved a mountain. I had to make sure that her effort was acknowledged.

To Receive:

The same day, someone came to me looking for a typewriter. We have one on the floor, but it hasn’t been used since I started with the company. She had forms that had to be manually filled out. We plugged in the dinosaur and found out that the ribbon was dry as a bone. I looked at the form and realized that I could make an ADOBE form out of the form if we scan the document. Really, it was an easy fix. It took a few minutes to do and a few tweaks after that to perfect it. And Voila! No need for a typewriter. I was just doing my job.

This is what she sent my boss:

“Hi XXXX

Every once in a while, even though great people perform above the bar daily, someone really exceeds expectations, and I wanted you to know that XXXX “saved the day” for me. All I needed was a working typewriter to fill out a form for some of our XXXXXXX employees. She was right on it….looking to ease my burden of having to use a typewriter. She created a form with Adobe……something I didn’t even know was possible.

She is always great with requests and today she exceeded my expectations and helped with making the process more efficient….She saved the day!
And she taught me something!
We’re fortunate to have her.

Just wanted to let you know…..”

It’s moments like this that make my day.